Curious About Our Tours? Find Your Answers Here

Have questions about our tours or services?
We’ve got you covered. Here are some of the most common inquiries we receive from our travelers.

General Questions

Booking and Payment

Tour Details

Most of our tours last between 2 and 3 hours, depending on the specific tour you choose.

Absolutely! Our tours are designed to be fun and engaging for families and children, with content tailored to all ages.

We offer tours in multiple languages, including English, German, Spanish, and French.

We recommend comfortable shoes, sun protection in the summer, and a bottle of water. Don’t forget a valid ID or passport (a photo of your ID works, too).

Booking is easy! Simply reserve your tour online through our website or send us an email.

Yes, you can cancel your tour for free up to 48 hours before it starts, except for Colosseum tours. Please check the cancellation policy for your specific tour when booking.

We accept all major credit cards and offer convenient online payment options like PayPal.

Yes, we highly recommend booking ahead to secure your spot, especially during the busy season.

Some of our tours, like the golf cart tour, are barrier-free. Feel free to contact us in advance for specific accessibility details.

Our tours run rain or shine! In extreme weather, we offer the option to rebook or receive a refund.

Yes! Many of our tours include skip-the-line access, so you can spend more time exploring and less time waiting.

We offer both private and small group tours to ensure a more intimate and personal experience.

Still Have Questions? We're Here to Help!

If you didn’t find the answer you were looking for, don’t hesitate to reach out. Our team is always ready to assist with any inquiries or concerns. Chat with us now for immediate assistance!